No matter what industry your business is in or where it is located, it is likely that you will come into contact with people from all over the world. Many of the things that we do (gestures, actions, even the way we conduct business conversations) mean different things and are done differently in other cultures. Before traveling to a foreign country (for business or pleasure) you should do some research to ensure that you make the best impression possible.
Here are some helpful tips for a variety of countries/cultures:
- In Brazil, a “thumbs up” is similar in meaning to an American giving the middle finger.
- In France, it is considered rude to discuss money over dinner. It is also unsophisticated to split the bill.
- In Russia, your fork should be held in your left hand, and knife in your right.
- If you fill your own alcoholic beverage in Japan, you are admitting that you are an alcoholic. Instead, fill the glass of the person next to you, and wait for them to reciprocate.
- In Greece, you should not wave to anyone with an open palm. It is actually uncustomary to show your palm at all.
- It is not uncommon for businesspeople in Brazil to answer their phone in the midst of a meeting. They consider it rude to ignore a phone call and will stop mid-conversation if their phone rings.
- Don’t be late to a meeting in China, the Chinese are very punctual and are insulted by tardiness
- Both Japan and Germany are very strict about business attire. It is always appropriate to dress formally or “business professional” when meeting with people from these countries.
- While a handshake is the proper form of greeting in America and Western Europe, a bow is the most common form of introduction in most Asian countries.
- Exchanging business cards in China and Japan is almost ceremonial. You should give and receive business cards with two hands and make it a point to admire the card. These cultures believe the more time you spend to admire the card, the more respect you have for the person.
- Never give gifts featuring your company logo in Greece, Spain, or Portugal.
- In China, it is inappropriate to open a gift in front of the person who gave it.
- People in Britain tend to avoid eye contact. However, in the Middle East and France, long stares are common.
- Make sure to do your research before bringing a gift to a foreign business associate, some cultures expect it, while others consider it bribery or frown upon it.
These are just a few examples on things that I found interesting. If you are looking for more information Kwintessential and E-Diplomat have some great guides for countries on an individual basis.
